Hotel The Palm (Adults Only) Playa del Carmen, Playa del Carmen

I felt like I hit the jackpot with this hotel! The location was absolutely perfect, just a stone's throw from 5th Av with an abundance of restaurants and shops nearby. The staff, especially Alberto, Angel, and Edwardo, were incredibly helpful, catering to our every need with a smile. However, the noise level from vans and water trucks in the mornings was a bit of a downside. The dining experience was average with a limited selection, but the rooms were spacious and well-equipped, providing a cozy retreat. I found great value for the price paid overall.

I had a mixed experience at this hotel. The rooms were clean and relatively comfortable, but being across from a noisy bar was a drawback. The service was helpful and accommodating, though there were some lapses in attention to detail. The location was both convenient and noisy, depending on your preference. The dining options were varied, but additional costs for some items were a downside.

The hotel is located just off 5th Avenue, which is perfect if you're looking for some fun and great meals near the sea. The rooms were clean and nice, but a bit noisy due to the proximity to the busy avenue. The service was excellent, giving a homely atmosphere and attentive care. The dining experience offered only a light continental breakfast, and additional dishes came at an extra cost. The location is optimal with 5th Avenue just a minute's walk away. Facilities were good overall.