Hotel The Palm (Adults Only), Playa del Carmen ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Calle 8 Manzana 29 Lote 5 Entre 10 Y 5Ta Avenida, Playa del Carmen, Mexico, 77710

The Palm at Playa is a boutique hotel located in Playa del Carmen, just steps away from the vibrant Quinta Avenida. This adults-only hotel offers uniquely designed spaces, emphasizing comfort and modern amenities. With a rich tropical ambiance and proximity to local attractions, it provides an ideal escape in the heart of the Mexican Caribbean.

Location

Conveniently situated, The Palm at Playa is a short walk from the city's beach and central Avenida, renowned for its shops and dining. Xcaret Eco Theme Park is a 15-minute drive away, while Cancún International Airport can be reached in about 40 minutes by car. This strategic location enhances accessibility and local exploration.

Rooms

The hotel features 69 rooms with a blend of modern design and wooden decor for a welcoming atmosphere. All accommodations come equipped with air conditioning, flat-screen TVs, and private bathrooms with necessary amenities. The Deluxe Two Bedroom Suites offer spacious living areas and balconies, enhancing the guest experience.

Eat & Drink

On-site dining at The Irene restaurant serves a fusion of international and Mexican cuisines, crafted to provide a sensory experience. A snack bar is available for casual bites throughout the day. Guests can enjoy varied culinary offerings while appreciating the unique atmosphere inspired by Mayan traditions.

Leisure & Business

A rooftop terrace hosts a swimming pool and bar, offering a relaxing retreat for guests. The hotel includes event rooms suitable for corporate meetings and social gatherings, accommodating specialized assistance for events. Additional amenities encompass free Wi-Fi, a beauty salon, and a spa for wellness treatments.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

Max:

2 persons

25 m²

Bed options:

2 Double beds

Shower

Air conditioning

room details

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Standard King Room

Max:

2 persons

25 m²

Bed options:

1 King-size bed

Shower

Air conditioning

room details

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Palm Loft

Max:

4 persons

60 m²

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Playa del Carmen500 m

Airports

Aeropuerto de Playa del Carmen (PCM) 1.3 km

Cancun (CUN) 56.5 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Breakfast Experience

The breakfast at The Palm was simply good. Every morning, I was treated to a buffet filled with fresh fruit, juices, and an array of options cooked to order. My favorite was the Palm Special, a delicious twist on eggs benedict that kept me coming back for more. The staff, especially Hector, were always attentive and friendly, making each morning a pleasure.

James123. USA, 2024-05-10Read full review on

Spacious and Relaxing Rooms

I stayed in a beautifully appointed room that was both spacious and modern. The huge shower was a highlight, providing a perfect place to unwind after a long day of exploring. I loved the fact that my room was exceptionally clean and featured a comfy bed that made for restful nights.

EvaSky. UK, 2024-07-15Read full review on

Invigorating Rooftop Pool

The rooftop pool at The Palm was a fantastic spot to relax and unwind. I enjoyed stunning views while sipping on my drinks, and it never felt overcrowded. The ambiance was perfect for lounging, and the service was excellent, ensuring I was always taken care of.

CliffMasters. Canada, 2024-09-20Read full review on

Luxurious Bathroom Amenities

The bathroom in my room was another highlight of my stay. The double rainfall shower made for an invigorating experience, and I appreciated the quality of the toiletries provided. Everything felt high-end and added to the overall luxury of my visit.

SophieTraveler. Australia, 2024-11-05Read full review on

What’s included

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers

Services

Room service
Housekeeping
Tours/Ticket assistance

Dining

Snack bar
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Jacuzzi
Public Bath
Pool with view

Room features

Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Garden furniture

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Calle 8 Manzana 29 Lote 5 Entre 10 Y 5Ta Avenida, Playa del Carmen, Mexico, 77710

Map view

Calle 8 Manzana 29 Lote 5 Entre 10 Y 5Ta Avenida, Playa del Carmen, Mexico, 77710

City landmarks

Mall

Quinta Alegria Shopping Mall

610 m

Museum

3D Museum of Wonders

610 m

Church

Nuestra Senora del Carmen Catholic Church

610 m

Zona Arqueologica Playa del Carmen

1.1 km

Gallery

Riviera Art Gallery

640 m

Gallery

La Galeria de Playa Art Gallery

870 m

Avenue With 14 Street 5a Downtown

Corazon de Mexico

900 m

Avenida entre 24 y 34 calles 5a

Caminarte

870 m

Beach

Kool Beach Club

1.3 km

Beach

Mamita's Beach Club

1.5 km

Av Benito Juárez 251

Portal Maya

620 m

15 Avenida Nte

Parque, Portal Maya

1.1 km

Nearby

152 Calle Quinta Avenida

Quinta Avenida

160 m

Av. Benito Juárez

Los Fundadores Park

590 m

Museum

Museo Frida Kahlo Playa Del Carmen

80 m

Night club

Coco Bongo

290 m

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

80 m

5th Avenue 4th and 6th Streets

Sun Jaguar

220 m

5ta Avenida

Galeria de Arte 5ta Avenida

300 m

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

460 m

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

470 m

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

560 m

Aquarium

Aquarium Beach

390 m

Beach

Playacar

650 m

Night club

Club 01

30 m

Casino

Grand Riviera Casino

220 m

Night club

Mandala Playa del Carmen

240 m

Night club

Salon Salsanera

220 m

Beach

INTI Beach

360 m

Shopping Area

Plaza Calle Corazon

260 m

Restaurants

La Cazota Grill Restaurant

90 m

Quinta Avenida Between Calle 6 and 8

Don Mario Ristorante Pizzeria

40 m

Avenida 10 Calle 8

Mi Pueblo

60 m

5ta Avenida y Calle 8 Col. Centro

EatItaly by Il Baretto

70 m

5TA Avenida Esquina Calle 8

Eat Italy

50 m

5TA Avenida Esquina Calle 8

Sabor a Mar

10 m

Calle 8 entire 5 Av. y 10 Av.

Patio 8

70 m

5ta Avenida Esquina Con Calle 8 Enfrente de restaurante Mi Pueblo

La Famiglia

190 m

Av. 10 con calle 10

Roof Club

20 m

Calle 8 Norte

Tropical Playa del Carmen

110 m

Ave. entre 8 y 10 Nte. 5ta Entre Calle 8 Y Calle 10 Nte

Reviews and Ratings

Feedback from previous guests about their experience.

76%

liked the hotel and would stay again

Convenient location near dining and shops

Spacious and well-equipped rooms

Noisy evenings in the party zone

Limited dining choices

7.6/10

Very good

Rooms

7.7

Location

8.0

Service

8.7

Dining

6.7

Steve

United States, October 2023

8.0/10

I felt like I hit the jackpot with this hotel! The location was absolutely perfect, just a stone's throw from 5th Av with an abundance of restaurants and shops nearby. The staff, especially Alberto, Angel, and Edwardo, were incredibly helpful, catering to our every need with a smile. However, the noise level from vans and water trucks in the mornings was a bit of a downside. The dining experience was average with a limited selection, but the rooms were spacious and well-equipped, providing a cozy retreat. I found great value for the price paid overall.

Rooms

9.0

Our room on the upper floors was a large suite, always impeccably tidy, and featured not one but two air conditioners, ensuring a refreshing stay. The balcony off the living room and bedroom added a special touch to the already luxurious accommodation.

Service

9.0

The service was top-notch, with Alberto, Angel, and Edwardo going above and beyond to make our stay memorable. They were quick to assist with any request and provided us with valuable recommendations for dining and transportation. The only downside was the lack of flexibility in room changes or bed relocations.

Location

8.0

The hotel's location was ideal for exploring, being close to everything we needed. However, the proximity to the party zone resulted in some noisy evenings. On the plus side, being just a half block from 5th Av made it effortless to access a variety of dining and shopping options.

Dining

7.0

The dining offerings were satisfactory, offering a simple yet sufficient selection that kept us fueled throughout the day. While not outstanding, the food and beverage options were satisfactory, with just the basics available.

Facilities

7.0

The hotel's facilities were adequate, meeting our needs during our stay. Although not extravagant, they provided the necessary comforts for a pleasant experience.

Convenient location near dining and shops

Noisy evenings in the party zone

Paul

United States, June 2023

7.2/10

I had a mixed experience at this hotel. The rooms were clean and relatively comfortable, but being across from a noisy bar was a drawback. The service was helpful and accommodating, though there were some lapses in attention to detail. The location was both convenient and noisy, depending on your preference. The dining options were varied, but additional costs for some items were a downside.

Rooms

7.0

The room I stayed in was clean and relatively comfortable, but the noise from the nearby bar was quite bothersome at night.

Service

8.0

The staff were generally helpful and welcoming, although there were a few instances where it seemed like they were not fully attentive to our needs.

Location

7.0

The hotel is conveniently located near 5th Avenue, ideal for those looking for entertainment and good dining options near the sea, but it can get quite loud due to its lively surroundings.

Dining

7.0

The dining experience offered a decent selection, but the additional charges for some items felt unnecessary.

Facilities

7.0

The hotel facilities overall were satisfactory, providing for a decent stay.

Tim

United States, May 2023

7.8/10

The hotel is located just off 5th Avenue, which is perfect if you're looking for some fun and great meals near the sea. The rooms were clean and nice, but a bit noisy due to the proximity to the busy avenue. The service was excellent, giving a homely atmosphere and attentive care. The dining experience offered only a light continental breakfast, and additional dishes came at an extra cost. The location is optimal with 5th Avenue just a minute's walk away. Facilities were good overall.

Rooms

7.0

The rooms, while clean and nice, can be a bit noisy due to the proximity to 5th Avenue. The design looked like a staff kitchen with a smallish bathroom and separate bedroom area, offering little light in the whole space.

Service

9.0

The service was wonderful, offering a homely atmosphere and attentive care from all staff members. They were always checking in to make sure we were doing well.

Location

9.0

The hotel's location is excellent, just off 5th Avenue, with easy access to fun activities, good meals, and a vibrant atmosphere close to the sea.

Dining

6.0

The dining options included only a light continental breakfast with additional paid dishes available. The staff might push for a la carte items, but there was plenty of nicely plated fruit on offer.

Facilities

8.0

Facilities were sufficient and met our needs during the stay.